Last updated: September 26, 2026
Eligible items may be returned within 30 calendar days from the date of delivery. To qualify, items must be unused, in their original packaging, and in the same condition in which they were received. Items that are damaged after delivery, missing parts, or altered may not be eligible.
If an item arrives damaged, defective, or incorrect, contact us within the 30-day return window at info@opilifes.com or +1 (224) 999-0313. Please include your order number, a description of the issue, and photos if possible. We will review the matter and provide a suitable resolution.
Return process:
- Email info@opilifes.com with your order number and reason for return.
- Wait for our return instructions before sending anything back.
- Pack the item securely, including all original packaging and accessories.
- Ship the return to:
2735 Colfax St, Evanston, IL 60201, United States
Return shipping is free for eligible returns. There is no restocking fee.
Once we receive and inspect the return, we process the refund within 1–2 business days. Refunds are issued to the original payment method. Please allow 7–10 business days for the refund to appear on your statement, depending on your bank or payment provider.
If you have questions about returns or refunds, contact info@opilifes.com or +1 (224) 999-0313.