Last updated: September 26, 2026
Where do you ship?
We ship only within the contiguous United States. We do not ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.
Do you offer free shipping?
Yes. Shipping is free for eligible orders within the contiguous United States. There is no minimum purchase requirement.
How long does processing take?
Orders are usually processed within 1–2 business days.
How long does delivery take?
After processing, delivery normally takes 3–5 business days. Most orders arrive within about 4–7 business days from the order date.
Can I track my order?
If tracking is available, we will send tracking information after your order ships.
What payment methods do you accept?
We accept Visa, Mastercard, and PayPal.
What is your return window?
Eligible items may be returned within 30 calendar days from the date of delivery.
What condition must returned items be in?
Items must be unused, in their original packaging, and in the same condition in which they were received. If an item arrived damaged, defective, or incorrect, contact us within the 30-day return window.
Who pays for return shipping?
Return shipping is free for eligible returns. There is no restocking fee.
How do I start a return?
Email info@opilifes.com with your order number and reason for the return. We will send you return instructions.
Where do I send returns?
2735 Colfax St, Evanston, IL 60201, United States
How long does a refund take?
Once we receive and inspect your return, we process the refund within 1–2 business days. Refunds are issued to the original payment method and may take 7–10 business days to appear on your statement.
How do I contact customer support?
Email: info@opilifes.com
Phone: +1 (224) 999-0313
Hours: Monday–Friday, 9:00 AM–6:00 PM (CT)
How quickly do you respond?
We aim to respond to email inquiries within one business day during regular customer service hours.